Refund policy

Due to the custom nature of our hats, all sales are final on made-to-order or personalized items. We do not offer returns or refunds on custom pieces.
If you purchased a ready-to-ship item, we accept returns within 7 days of delivery for store credit or exchange only. The item must be unworn, unaltered, and in original condition.
●    To request a return or exchange: Email us at thewanderingbrim@gmail.com within 7 days of receiving your item.

●    Shipping for returns: The customer is responsible for return shipping costs.

●    Damaged Items: If your item arrives damaged, please contact us within 3 days of delivery with photos, and we’ll do everything we can to make it right.

We want you to love your hat. If you have concerns about sizing or fit, please reach out before purchasing. We’re happy to help!