Your questions, thoughtfully answered. From fit and care to shipping and custom orders, here’s everything you need to know before your brim begins its journey.
At The Wandering Brim, I offer handcrafted felt and wool hats. Each one shaped by hand and designed for self-expression. You'll find a mix of ready-to-wear styles and fully customizable pieces, perfect for those who want something uniquely their own. Whether you're drawn to wide-brim statement hats or more classic silhouettes, each hat is made with intention, quality materials, and a bit of wanderlust.
Yes, we offer a variety of hat options online. Purchase a ready-to-wear style that is unique in design, and ready to ship, or choose a style that is partially or fully customizable to you.
The custom hat process starts with your purchase. This covers the base hat material (wool or felt), a hat band or ribbon of your choice, any stitching or burning details, and up to two branding stamps.
After checkout, you’ll receive a link to fill out our Custom Order Form or you can fill one out here, which helps guide the design and ensures the hat is tailored to your style and fit. We’ll ask for your head measurements and shape to get the sizing just right.
Have questions or want to talk through your vision? We’re happy to hop on a call or video chat to bring your ideas to life and make sure your hat fits like a dream.
We offer a variety of sizes to ensure a comfortable, secure fit — because your hat should feel as good as it looks.
Vegan Suede and most Wool Hats
Available in standard sizes:
● Small (S): 6 5/8 – 6 7/8 → Head Circumference: 21 1/8” – 21 1/2”
● Medium (M): 6 7/8 – 7 1/8 → Head Circumference: 22” – 22 3/8”
● Large (L): 7 1/8 – 7 1/4 → Head Circumference: 22 1/2” – 23”
● Extra Large (XL): 7 3/8 – 7 5/8 → Head Circumference: 23 1/8” – 23 7/8”
Felt Hats
These require more specific sizing and come in the following sizes:
● 6 7/8 – typical small
● 7 1/8 – a great middle-of-the-road fit
● 7 1/4 – typical large
● 7 3/8 – average larger size
● 7 5/8 – extra large
Not sure what size you need? We’re happy to help you measure or answer questions — just reach out anytime.
If you're unsure about sizing, we always recommend reaching out before placing your order — we’re happy to guide you through measuring or chat through fit questions over a quick call or video.
Because each custom hat is made just for you, all sales are final on made-to-order or personalized items. We do not offer returns or refunds on custom pieces.
If you purchased a ready-to-ship item, we accept returns within 7 days of delivery for store credit or exchange only. The hat must be unworn, unaltered, and in original condition. To request a return, please email us at thewanderingbrim@gmail.com within 7 days of receiving your order.
Customers are responsible for return shipping costs.
If your hat arrives damaged, contact us within 3 days of delivery with photos, and we’ll do everything we can to make it right.
Not at this time. The Wandering Brim is a mobile, small-batch brand. While we don’t currently have a storefront, we pop up at boutiques, markets, private events, and community gatherings throughout the year.
If you're interested in hosting a custom hat bar, booking us for a private fitting, or scheduling a party, we’d love to hear from you! Reach out anytime via email or our contact form to start the conversation.
